Our Services
Comprehensive solutions for your financial recovery needs
Customer Service
24/7 inbound & outbound support delivering exceptional customer experience
- Multi-channel support
- Quality monitoring
- Customer satisfaction
Collection Services
Comprehensive collection solutions including tele-calling, field & skip tracing
- Tele-calling
- Field recovery
- Skip tracing
Lead Generation
Strategic lead generation and sales optimization for business growth
- Market analysis
- Qualified leads
- Conversion tracking
A Unique Proposition in Collection & Recovery
Our Collection Model
A comprehensive approach to collection and recovery
Customer Contact Initiation
- Establishing meaningful customer connections
- Transforming challenges into lasting loyalty
Customer Engagement & Contact Establishment
- Connect with customers through multi-channel outreach
- Leverage field and tele-calling, SMS, IVR, and agency partnerships
Customer Segmentation & Analytics
- Segmentation based on customer behaviors, bureau scores, remaining POS, and contractibility
- Driving targeted strategies through analytics
Campaigns
- SMS and IVR campaigns to increase customer contactibility and payment behavior
- Personalized repayment offers for improved engagement
Robust Horizontal Operating Practices
- Empowering workforce excellence with disciplined management
- Streamlined onboarding and experienced staff
Why we are the right choice?
Delivering excellence through innovation and expertise
Result-First Approach
- Focus on measurable outcomes
- Strategies for impactful results
- Proven success in exceeding expectations
Quality Infrastructure
- State-of-the-art tech ensuring seamless operations
- Robust systems for uninterrupted performance
- Advanced tools for high-quality service delivery
Trained & Professional Staff
- Experts following industry best practices
- Ongoing training for up-to-date skills
- Commitment to exceptional client experience
Affordable Solutions
- Competitive pricing designed to boost your profitability
- Affordable solutions ensuring quality without compromise
- Empowering businesses to scale efficiently while controlling costs
Customized Campaigns
- Precision campaigns driven by advanced analytics for optimal targeting
- Dynamic strategies evolving with results for continuous improvement
- Personalized experiences to boost engagement and drive collections success
About Us
At Trueedge Innovation, we are pioneers in debt management services, committed to delivering exceptional results through our innovative approach and dedicated team.
Our Mission
Transforming financial losses into profitable opportunities through innovative solutions
Expert Team
15+ years of experience serving major financial institutions across India
Client Success
Proven track record with over 5 financial institutions and growing
Wide Coverage
Multi-lingual support across 8 languages for nationwide reach
15+ Years
Experience
5+
Clients Served
Securing IT Infrastructure
& Data Integrity
Advanced security measures ensuring complete protection of your sensitive data and communications.
Call Recording
USB Security
High-Speed Internet
Email Security
Secure Servers
Network Security
Biometric Access
Data Purging
Trusted by Leading Financial Institutions
Partnering with India's top banks and NBFCs for effective debt management
HDB Financial Services
Banking
TVS Credit
Finance
Lenden Club
Banking
Snapmint
Finance
Karmalife
Banking
Niyogin
Banking
ARCIL
Banking
NIRA
Banking
BAJAJ Finserve
Banking
Credgenics
Banking
HDB Financial Services
Banking
TVS Credit
Finance
Lenden Club
Banking
Snapmint
Finance
Karmalife
Banking
Niyogin
Banking
ARCIL
Banking
NIRA
Banking
BAJAJ Finserve
Banking
Credgenics
Banking